We act with the highest standards of transparency and integrity wherever we operate. By doing so we can ensure our actions and decisions are always in the best interests of customers, our business and society.
Nobody should gain personally from our business decisions
Take due care when engaging with third parties and never make facilitation payments
Always keep accurate and transparent financial records
Corruption is the abuse of entrusted power for private gain.
Bribery is the offering, providing, authorizing, requesting or receiving of a financial or other advantage intended to influence a transaction or decision, or encourage misuse of a person's position.
Financing of corruption is a payment made to a third party – such as an agent, partner, vendor or consultant – who uses it (or part of it) for a corrupt activity.
Facilitation payments are payments offered or made to a public official to secure or speed up a routine and necessary government or official action.
We always keep accurate and transparent financial records, as this helps ensure all our payments are made for the right reasons.
We recognize that, in rare and exceptional situations, an employee may be forced to break these rules under threat of violence or personal harm.
I'm responsible for our network rollout in a market with high regulatory complexity. The rollout has already been delayed and I am getting impatient – it's damaging the company and we're now in danger of missing our targets. I've now been offered the option to make a donation to an orphanage, which could speed up the process.
Explain to the official that you're not responsible for donations. You can also point out that the company keeps donations separate from business activities.