Freedom of expression & surveillance privacy and the freedom of the media are at the heart of our business. We protect and support the rights of all our customers to exchange ideas and promote the development of open and democratic societies.
We respect and promote the freedom of expression and surveillance privacy of users
Avoid and mitigate any potential negative impacts on risks to the freedom of expression and surveillance privacy of users
Support the rights of users in relation to new rules that may negatively impact individuals' freedom of expression and surveillance privacy
We promote and defend independent publishing and broadcasting with the responsible editorship as a cornerstone
Freedom of expression and opinion is a fundamental human right defined in the Universal Declaration of Human Rights: â€œEveryone has the right to freedom of opinion and expression; this right includes freedom to hold opinions without interference and to seek, receive and impart information and ideas through any media and regardless of frontiers.â€
The right to surveillance privacy relates to individuals' right to privacy in relation to authorities that mandate and/or request access to user data.
Freedom of the media includes freedom of expression exercised via broadcasting or other forms of mass media and by adhering to traditional editorial integrity principles, established journalistic practices and the sovereignty of the responsible publisher pursuant to constitutional law regarding freedom of expression.
We respect and promote international standards on human rights, including our customers' and users' right to freedom of expression and surveillance privacy and the freedom and independence of mass media..
This means we always:
We've implemented a point of challenge to ensure we carefully assess unconventional requests and demands from governments that may affect the freedom of expression of our customers and users, surveillance privacy or the freedom and independence of mass media. We comply only as far as necessary, no further.
We don't get involved in the politics of the countries in which we operate but our management does pursue public advocacy.
It also means that we hold editorial content free from ties to e.g. governments, public authorities, political parties, external financial power spheres and other organized societal interests.
Here are some practical ways in which we promote freedom of expression & surveillance privacy and freedom of the media:
For more information, see our Group Policy on Freedom of Expression & Surveillance Privacy and our Group Policy – Media Owner Commitments
We also have a tool that we use to assess and escalate any government requests or demands that have potential serious impacts on our customers' freedom of expression and privacy.