Freedom of expression and privacy are at the heart of our business. We protect and support the rights of all our customers to exchange ideas and promote the development of more open societies.
We respect and promote the freedom of expression and privacy of users
Avoid and mitigate any potential negative impacts on risks to the freedom of expression and privacy of users
Support the rights of users in relation to new rules that may negatively impact individuals’ freedom of expression and privacy
Freedom of expression is a fundamental human right derived from the inherent dignity of all persons.
We respect and promote international standards on human rights, including our customers’ right to freedom of expression and privacy.
This means we always:
We’ve implemented a point of challenge to ensure we carefully assess unconventional requests and demands from governments that may affect the freedom of expression of our customers. We comply only as far as necessary, no further.
We don’t get involved in the politics of the countries in which we operate but our management does pursue public advocacy based on the policy, arguing for clear and transparent legislation. We also build dialogue with governments and other stakeholders around regulations that affect our business and the rights of our customers.
To promote everyone’s right to freedom of expression and privacy, always:
Here are some practical ways in which we promote freedom of expression and privacy:
For more information, see our Freedom of Expression Policy.
We also have a tool that we use to assess and escalate any government requests or demands that have potential serious impacts on our customers’ freedom of expression and privacy.