Our Code of Responsible Business Conduct gives you high level guidance on our framework of policies and instructions and helps us create a Telia way of doing.
It’s a binding policy that applies to all of us – employees, directors and members of the boards. All contractors and consultants working as part of our operations must also follow the Code.
You’re expected to:
In addition to the expectations for employees, you’re expected to:
To grow our business and stay inspired in our work we must be truly relevant to our customers. Our ambition is to take Telia to the next level – to become a New Generation Telco.
Our purpose shows how we will get there. Bringing the world closer on the customer’s terms.
Our shared values – Dare, Care and Simplify – guide how we act and behave on a day-to-day basis.
The values require us to dare to speak up by expressing our opinions and concerns. They require us to care about each other by being supportive, respectful and honest. And they require us to care about our world by acting responsibly, in line with our ethical standards.
Being a responsible business means supporting international standards on human rights, labor conditions, the environment and anti-corruption. As such we observe a number of international declarations, conventions and guidelines. These include The United Nations’ Universal Declaration of Human Rights, The Core Conventions of the International Labor Organization, the OECD Guidelines for Multinational Enterprises and The United Nations Global Compact.
These international standards form the foundation for the Code of Responsible Business Conduct and our framework of policies and instructions.
We support a culture that encourages every individual to speak freely – a culture that safeguards human rights, employee dignity, and health and safety. We provide a safe, secure and confidential way to express concerns and questions when the usual ways are unavailable or inappropriate.
Always react quickly if you suspect or witness non-compliance with respect to our Code.
If you have concerns about the potential misconduct of a supplier, customer or other business partner, or about how we conduct business within Telia, you should reach out initially to your manager, HR, Group Ethics and Compliance or your local Ethics and compliance officer. If you have a more serious concern, you can also use the Speak-Up Line.